Greetings!

Could one of you knowledgeable guys please inform me how to cancel a sale.

There's no drama - one of my buyers made an error and has asked me to cancel the BUY NOW item. I want to oblige.

Many thanks.
Georgie

bonjour georgie,

i don't think there is a mechanism in place for cancellation of a bid or sale. my suggestion for you is to contact delcampe directly with this problem and get advice from them. in the meantime, you do have up to 3 months to retrieve your 'commission' fee. all you need to do is provide an explanation like the one given. sebastien realizes mistakes are made by his members, so the rules are bendable.

un bonne WE a vous 'downunder'.

amities,
cajunsr.


p.s. - i have 2 good internet friends in nambucca head near sydney, only 400 miles north. just a hop, skip, and a 'roo' jump.

Thank you, cajunsr. for your kind reply.

It was not an expensive item so I will wear the commission.

I am sure you would enjoy Nambucca Heads as it has a very good beach. (Sydney beaches are much better but too crowded).

Thanks again,
Georgie

bonsoir georgie,

yes, from what carlos and rina have told me, it is very beautiful there. but i don't know about swimming with them great whites. we have enough sharks here in florida. esp. when it floods.

amities,
cajunsr.

The bidder can cancel his bid by contacting Delcampe .

Thank you, Karlhh, for your response.

The sale was processed as a Fixed Price BUY NOW and by the time the buyer realized his error it had closed 24 hours.

I am not distressed by this. It takes time to learn new sites.

Hi,

Welcome to Delcampe.

To cancel a sale:


My Control Panel : Unpaid Items : Option 1 "I wish to cancel a single sale"

or

Option 2 "I wish to cancel several sales for the same buyer".

Then relist your items.

You will get a credit for the missed sale.

Stefano

bonjour DC,

i stand corrected. it seems stephano has found the solution. wonder where that melanie is? i have never used that option.

amities,
cajunsr.

You are a genius, Stefano. It worked like a charm.

Thanks to everyone who assisted me on this. It is very much appreciated.

cajunsr - I hope you are enjoying yourself this weekend. It's tomorrow here aleady.

Georgie

That's correct Scview but by doing it that way Delcampe considers the sale not paid for no matter what you give for an excuse and sends the buyer a warning email .

bonsoir karl,

this is true and there should be another mechanism in place for a friendly type of mutual auction closure. this way, no foul-no harm.

amities,
cajunsr.

That's done by the bidder retracting his bid like I originally stated .

bonjour karl,

ah, but then we come again to the initial problem and the creation of the 'vicious' circle. it seems there are no winners on each side for this dilemna. oh well, let mr. seb sort it out and get the grey hairs, i have enough of my own.

un bonne dimanche a vous. (despite the razorback win over LSU )

amities,
cajunsr.
coffee and beignets pour tout mes amis.

Read it again . The problem is solved easily with the bidder retracting his bid .

bonjour karl,

yes, perhaps only in the 'friendly' situation, but not all are such. some sellers are not as agreeable with a cancellation as i was when the customer's excuse was -"i found an item for lower cost." well, why did he bid on my lot to begin with? i feel this should not be an excuse for relinquishment from honoring a bid. i certainly research the auctions and read the descriptions, then ask questions before making my decisions for my bids. it is the one reason i always give the wise latin advice...
CAVEAT EMPTOR - BUYER BEWARE. perhaps an arbitration board would be best for these situations. i do not think this is covered by the present one (read the guides and manuals).

amities,
cajunsr.

Thank you all for your help.

Is it really possible for a buyer to retract a bid on a BUY IT NOW purchase?

I said all along this was a BUY NOW purchase. In an auction situation I can see how he can retract a bid but not in this instance. It would be "strange" to say the least.

Hope you all have a good week wherever you are.

Georgie

bonsoir georgie,

well, i guess the customer should be 'always' right. as long as he isn't a 'deadbeat' buyer. now, back to my american football games.

joyeux noel et bonne anne a vous 'mate'.

amities,
cajunsr.

pardon moi,

joyeux noel et bonne annee a vous 'mate'

now the translation will be correct.

my spelling always leaves much to be desired. (too many old brain farts.) desole.

cordialement,
cajunsr.

G'day cajunsr, Mate,

'ope ya 'ave a bonza Chrissy an' 'ere's 'oping the goannas don't piddle on ya when ya standin' still and the flies don't poo on ya when ya movin'.

And don't go spending too much time at the boozer drinking plonk with the Sheilas.

I'll put another shrimp on the barbie for you for Chrissy dinner but you'd probably prefer it in a gumbo..

Don't go asking your Aussie friends for a translation - work it out yourself.

Georgie

bonsoir george,

no worries mate, got that lingo down pat. my nephews were born in sydney. and i keep my goannas very busy with lots of viagra. they make nice shoes. but taste like sh#t.

tell carlos and rina bonjour for cajun.

amities,
cajunsr.

pardon moi, 'bonsoir georgie'. ('nother brain fart.)